Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
Just so, How can I talk to FedEx customer service?
1.800. GoFedEx 1.800. 463.3339 (When prompted, please say “International Services.”)
Who do I call if my package was not delivered FedEx? If the tracking results do not answer your question, please contact FedEx Customer Service at 800 FedEx (800 33339).
Similarly, Does FedEx have live customer service?
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.
Can I call FedEx to see where my package is?
If you are away from your computer, or cannot access the FedEx mobile website for some reason, you can still track the status of your parcel by phone. Simply call 1.800. 464.3339 and say “track a package” to track the status of your shipment.
Can you call FedEx to see where your package is?
If you are away from your computer, or cannot access the FedEx mobile website for some reason, you can still track the status of your parcel by phone. Simply call 1.800. 464.3339 and say “track a package” to track the status of your shipment.
How do I report a problem with FedEx?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
How do I know exactly where my package is?
Navigate to www.stamps.com/shipstatus/. Enter the USPS tracking number (to find it, simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces. Click on “Check Status”. View the scan history and status information of your package.
Why does my FedEx package say delivered when it’s not?
The Package Could Be With USPS
It’s more cost-efficient for ground delivery. In these cases, typically, FedEx will mark the delivery as delivered when they have handed over the package to USPS for their part of the delivery.
What happens if FedEx doesn’t deliver at 8pm?
Standard FedEx Home Delivery will be guaranteed to arrive before 8 PM in almost all circumstances, and you can follow your tracking information to watch as your package moves through the logistical process at FedEx.
Is FedEx responsible for lost packages?
FedEx allows either the shipper or the receiver to file the claim for a lost package. They say it should be whoever has the interest in the items shipped. … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.
Why does FedEx say my package wasn’t delivered?
It means the driver may have accidentally marked it delivered and even received by you. They could have delivered it to another similar address and marked it delivered. The bottom line is that a mistake has been made which must be rectified.
Why is my FedEx package still in transit?
Packages in the FedEx system are scanned at various points between pickup and delivery. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may still be traveling as intended. For more information please contact FedEx Customer Service at 800 FedEx (800 33339).
Can you track the exact location of a package?
Using the service you can track the location of a sent package on Google Maps. The service currently works for packages sent by FedEx, UPS, TNT and DHL. To track a package you just have to enter the package’s tracking number. You are then presented with a Google Map that shows the current location of your package.
Does in transit mean out for delivery?
When a package is “in transit,” it means that your package is on the way. When your update says “out for delivery,” that indicates that the item was received by your local distributing center and is in the process of being shipped out by the delivery truck that will bring you the package.
Can you sue FedEx for not delivering my package?
You could sue FedEx for breach of contract and negligence. … Damages means the amount of monetary compensation you are seeking in your lawsuit. Your damages would be for the loss of the package.
What do I do if my package says delivered but it’s not there?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.
How do I know if FedEx lost my package?
Check the whereabouts of your package on the official FedEx Mobile app. Send follow along with your door tag number to 48773. Call at (800) 463-3339 and track FedEx packages by address, phone number, and other shipping info.
Why is FedEx so bad?
FedEx is still suffering in part from the loss of the Amazon contract. In addition, the pandemic shifted the emphasis to residential delivery. FedEx’s strategy was to fob this less profitable business onto independent contractors, and those contractors have developed a decidedly mixed reputation.
What happens if FedEx doesn’t deliver on scheduled date?
If the package is not delivered on the standard scheduled delivery day, you can request a credit of shipping charges. See the FedEx Ground Tariff for more information on the FedEx Ground money-back guarantee.
How accurate is FedEx scheduled delivery?
yes they are accurate. Hours for delivery, are + – with in that day, except for Saturday and Sunday and holidays when delivery is usually not made. This goes for Fed Ex, the postal service and other delivery carriers.